The Profile Group, Inc. - A Technical Placement Firm

Major Responsibilities

• Configure and implement CRM and Campaign Management application to meet our business needs.
• Ability to administer users, roles and layouts in corporate’s CRM system.
• Participate in unit and regression testing during every release.
• Provide business support to various business units within the company for both off-premise and on-premise applications and systems.
• Provide technical expertise and development responsibility in a sales reporting transactional and analytical environment, customer relationship management, deployed through various vendor and in-house developed solutions.
• Responsible for system analysis, design, coding, configuration, testing, and documentation.
• Contribute in designing and implementing integration solutions between various systems.
• Support nightly batch production cycles, which requires periodic on call responsibility

Experience/Skills Required

• 8+ years of IT experience and 5+ years with CRM development, preferably in financial services, in continuous increase in level of responsibility
• Efficient in developing reports in CRM/Campaign Management System to business needs
• Efficient in configuring workflows, applying validation logic at different levels of the application.
• Experience in using bulk data load techniques
• Ability to write advance sql queries, procedures and analyze data in database
• Desire to work in fast-paced delivery-focused environment
• Strong business, problem solving, and analytical skills
• Ability to think creatively to offer innovative solutions for our business needs
• Proactive in solving business and/or technical problems
• Strong team player
• Excellent communication skills
• Independent, self-starter requiring little supervision to complete tasks
• Proactive in foreseeing potential business and technical problems and mitigating risk

 
Technical/Analytical Skills Required:

• Familiarity with most of the following technologies: CRM (Oracle’s CRM On Demand desired), JavaScript, Web Services, Web Development technologies (HTML, XML, XSL, .ASP, .JSP), ETL Tools (Pervasive, other).
• Familiarity with database design and running advanced SQL queries
• Complete understanding of all phases of the development lifecycle and development methodologies.
• Take on responsibility to configure packaged solutions or SAAS applications.
• Ability to assume responsibility of any methodology phase.